Shipping Policy

At Salty Kiss Shop, we take pride in creating quality coastal and fishing apparel made just for you.

Most of our products are made to order, meaning they're produced specifically for you after your purchase rather than pulled from pre-made inventory.

We're committed to getting your order produced, packaged, and delivered as efficiently as possible while maintaining the quality you expect.

Below is everything you need to know about our shipping process.

Order Processing & Production

Orders are typically processed within 1–3 business days, excluding weekends and holidays.

Because our products are made to order, processing includes preparing your merchandise for production and shipment.

Processing times may vary during:

• Holidays and peak shopping seasons

• Sales and promotional events

• New product launches

• Unexpected production or fulfillment delays

If your order experiences a significant delay, we'll make reasonable efforts to keep you informed.

Please note: Processing time is separate from shipping transit time.

Shipping Rates & Estimated Delivery

We currently ship within the United States only.

Once your order has been processed and shipped, estimated transit times are:

Shipping Method	Estimated Delivery
Standard Shipping	2–5 business days
Economy Shipping	4–8 business days

Shipping costs are calculated at checkout based on your delivery location, order details, and available shipping methods.

Delivery estimates begin once your order has shipped, not when the order is placed.

These time frames are estimates and are not guaranteed. Carrier delays, weather conditions, and other circumstances outside our control may occasionally affect delivery.

Order Tracking

Once your order ships, you'll receive a shipping confirmation email containing your tracking information.

Please allow approximately 24–48 hours for tracking updates to appear in the carrier's system.

You can use your tracking link to monitor delivery progress.

If your tracking information hasn't updated after 48 hours, please contact us at saltykissshop@gmail.com so we can help.

Multiple Shipments

Some products may be produced or fulfilled through different production facilities.

If your order contains multiple items, they may occasionally arrive in separate packages.

When available, tracking information will be provided for each shipment.

Receiving one package does not necessarily mean your entire order has been delivered.

Incorrect Shipping Addresses

Please double-check your shipping address before completing your purchase.

Customers are responsible for providing accurate and complete delivery information.

If you notice an error after placing your order, contact us as soon as possible at saltykissshop@gmail.com.

We'll do our best to assist, but address changes cannot be guaranteed once an order has entered fulfillment or shipped.

If a package is returned because of an incorrect or incomplete address, additional shipping charges may apply for reshipment.

Lost, Missing, or Stolen Packages

If your tracking information shows that your package was delivered but you cannot locate it, we recommend:

• Checking around your property, mailbox, or designated delivery area

• Asking household members or neighbors whether they accepted the delivery

• Contacting the shipping carrier for additional delivery information

If your package still cannot be located, please contact saltykissshop@gmail.com with your order number and tracking information.

We'll review the situation and help determine the appropriate next steps.

Packages confirmed as properly delivered may not qualify for automatic replacement or refund. However, each reported issue will be reviewed individually, subject to applicable consumer protection laws.

If your shipment appears lost in transit, please contact us so we can investigate with the shipping carrier.

Damaged, Defective, or Incorrect Deliveries

We stand behind the quality of our merchandise.

If your order arrives damaged, defective, or different from what you ordered, please contact us within 7 days of delivery.

Include:

• Your order number

• A brief description of the problem

• Clear photographs showing the issue

Once reviewed and verified, we'll arrange an appropriate replacement or refund at no additional cost to you.

For more details, please review our Returns & Refund Policy.

Nothing in this policy limits rights or remedies provided by applicable law.

Shipping Delays

While we work to fulfill orders promptly, occasional delays may occur due to production demands, shipping carrier disruptions, severe weather, or other unforeseen circumstances.

If we are unable to ship your order within the promised time frame, we'll provide applicable delay notices, cancellation options, or refunds as required by law.

If you have concerns about a delayed order, please reach out. We're happy to help you check its status.

International Shipping

At this time, Salty Kiss Shop ships exclusively within the United States.

International shipping is not currently available.

Questions About Your Order?

We're a small, independently owned coastal lifestyle brand, and every order matters to us.

Our goal is simple: quality products, dependable shipping, and a shopping experience you can feel good about.

If you have questions about shipping, tracking, or your order, we're here to help.

Email: saltykissshop@gmail.com

Website: www.saltykissshop.com

Thank you for supporting Salty Kiss Shop and allowing us to bring a little coastal lifestyle your way.

Built for water. Worn anywhere.