Terms of service

Terms of Service

Last Updated: October 26, 2026

Overview

Welcome to Salty Kiss Shop!

Salty Kiss Shop, LLC ("Salty Kiss Shop," "we," "us," or "our") operates www.saltykissshop.com, offering coastal lifestyle apparel, fishing apparel, accessories, and related products.

Our store is powered by Shopify, which provides the technology supporting our online shopping experience.

These Terms of Service ("Terms") govern your access to and use of our website, products, and services.

By browsing our website, creating an account, or placing an order, you agree to these Terms and our applicable store policies, including:

Please review these policies before making a purchase.

If you do not agree to these Terms, please discontinue using our website.

1. Eligibility & Customer Accounts

By using our website or making a purchase, you confirm that you are at least the age of majority in your state of residence or are using the website with appropriate parental or guardian authorization.

When placing an order or creating an account, you agree to:

  • Provide accurate and complete information.

  • Maintain current billing and shipping details.

  • Keep your account credentials secure.

  • Accept responsibility for activities conducted through your account.

You may not transfer, sell, or assign your customer account to another person without authorization.

We reserve the right to restrict or terminate accounts involved in fraudulent, unlawful, or prohibited activities, subject to applicable law.

2. Products & Made-to-Order Merchandise

Salty Kiss Shop specializes in coastal-inspired and fishing apparel, including many products made specifically for each customer.

Most of our merchandise is made to order.

This means products are produced after an order is placed rather than shipped from pre-made inventory.

We make reasonable efforts to provide accurate product descriptions, images, colors, sizing information, and specifications.

However, please understand:

  • Product colors may vary slightly depending on screen settings and device displays.

  • Minor variations may occur during the printing and manufacturing process.

  • Garment fit and measurements may vary within manufacturer tolerances.

  • Product availability, colors, sizes, and styles may change without notice.

  • Lifestyle photography and digital mockups may include illustrative elements.

Customers are responsible for reviewing product descriptions and available size charts before ordering.

We reserve the right to modify or discontinue products and limit available quantities when necessary.

Nothing in this section limits your rights regarding merchandise that is damaged, defective, or materially different from what was ordered.

3. Orders & Purchase Acceptance

Placing an order constitutes an offer to purchase the selected products.

All purchases are subject to order acceptance, successful payment processing, and product availability.

Salty Kiss Shop reserves the right to refuse or cancel orders for legitimate reasons, including:

  • Payment authorization failures

  • Suspected fraud or unauthorized transactions

  • Incorrect pricing or product information

  • Product or fulfillment unavailability

  • Shipping restrictions

  • Violations of these Terms

If an order is canceled by Salty Kiss Shop, any payment collected for the canceled merchandise will be refunded as required by applicable law.

We will make reasonable efforts to notify you using the contact information provided during checkout.

Orders are intended for lawful personal or household use unless otherwise agreed in writing.

4. Order Changes & Cancellations

Because most products are made to order, production may begin shortly after your purchase.

Requests for order changes or cancellations must be submitted within 12 hours of purchase.

Requests are subject to production status and are not guaranteed once fulfillment or manufacturing has begun.

After the 12-hour window, orders generally cannot be modified or canceled due to customer preference.

To request assistance, contact:

saltykissshop@gmail.com

Please include your order number and requested change.

This policy does not limit cancellation or refund rights that may apply under consumer protection laws, including applicable shipping-delay requirements.

5. Returns, Exchanges & Refunds

Because our products are generally made to order, all correctly fulfilled orders are considered final sale.

We do not offer returns or exchanges for:

  • Incorrect size selection

  • Changes of mind or buyer's remorse

  • Personal preferences concerning fit, color, or style

  • Accidental selection of the wrong product

  • Other customer ordering errors

Damaged, defective, or incorrect merchandise is handled differently.

If you receive an item that arrives damaged, contains a manufacturing or printing defect, or differs from your order because of a fulfillment error, please contact us within 7 days of delivery.

Include your order number, a description of the issue, and clear photographs.

Once the issue has been verified, we will arrange an appropriate replacement or refund at no additional cost.

Refunds are generally returned to the original payment method. Bank processing times may vary.

For complete details, review our Returns & Refund Policy.

Nothing in our return policy excludes remedies required by applicable law.

6. Pricing, Payment & Billing

All prices displayed on our website are listed in U.S. dollars (USD) unless otherwise stated.

Prices, discounts, promotions, and product availability may change without prior notice.

The price confirmed when your order is accepted will generally apply to your purchase, subject to correction of material errors and applicable law.

Shipping charges and applicable sales taxes are calculated and displayed during checkout unless otherwise specified.

By placing an order, you authorize payment through your selected payment provider and confirm that:

  • You are authorized to use the payment method provided.

  • Your billing and account information is accurate.

  • You agree to pay the total amount presented at checkout.

Payments are processed through Shopify and supported payment service providers.

We reserve the right to correct pricing errors and, where necessary, cancel affected orders and issue appropriate refunds.

Special promotions, discounts, and offers may be subject to additional conditions stated at the time of the promotion.

7. Shipping, Production & Delivery

Salty Kiss Shop currently ships within the United States only.

Because most merchandise is made to order, processing and production times are separate from shipping transit times.

Estimated fulfillment and delivery time frames may vary based on product type, production demand, carrier operations, and other circumstances.

We make reasonable efforts to fulfill and ship purchases within the time frames communicated during checkout or in our Shipping Policy.

However, delivery dates are estimates unless expressly guaranteed.

Circumstances that may affect delivery include:

  • Carrier delays

  • Weather-related disruptions

  • High seasonal shipping volume

  • Production interruptions

  • Incorrect or incomplete shipping information

  • Other events outside our reasonable control

If we are unable to ship within the applicable promised time frame, we will provide applicable delay notices, cancellation options, or refunds as required by law.

Customers are responsible for providing accurate delivery information.

If you notice an address error, please contact us immediately. We cannot guarantee address changes once an order has entered fulfillment.

For complete information, please review our Shipping Policy.

8. Intellectual Property & Brand Protection

The Salty Kiss Shop website, branding, and original creative content are protected by applicable intellectual property laws.

Our website materials may include:

  • Logos and brand names

  • Original artwork and apparel graphics

  • Product photography and promotional images

  • Website content and descriptions

  • Videos and marketing materials

  • Original slogans and graphic designs

  • Website design elements

These materials are owned by Salty Kiss Shop, its licensors, or other applicable rights holders.

Our brand names, logos, and original designs may not be copied, reproduced, modified, distributed, or used for commercial purposes without prior written authorization.

You may access our website and view its content for lawful personal, noncommercial use.

Unauthorized reproduction or commercial use of Salty Kiss Shop designs, artwork, or branding is prohibited.

Nothing in these Terms grants ownership of or a license to our intellectual property beyond the limited rights expressly provided.

Third-party trademarks and content remain the property of their respective owners.

9. Optional Tools & Third-Party Services

Our website may include services, applications, or features provided by third parties.

These may include payment options, product reviews, customer accounts, social media integrations, and other shopping tools.

Certain third-party tools are subject to their providers' own terms and privacy policies.

To the extent permitted by law, optional third-party tools are provided on an "as is" and "as available" basis without additional warranties from Salty Kiss Shop.

We are not responsible for the independent operation or practices of third-party services outside our control.

Customers should review the applicable terms before using external services.

We may add, modify, or discontinue optional features as our business evolves.

10. Third-Party Websites & Links

Our website may contain links to external websites, social media platforms, or services operated by third parties.

These links are provided for convenience and informational purposes.

Salty Kiss Shop does not control and is not responsible for the content, security, or privacy practices of independent third-party websites.

Your use of external services is subject to their respective terms and policies.

11. Relationship With Shopify

Salty Kiss Shop is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Salty Kiss Shop.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Salty Kiss Shop, including any injury, damage, or loss resulting from purchased products and services.

You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Salty Kiss Shop.

12. Privacy & Personal Information

Your privacy matters to us.

Personal information collected through our website is handled according to our Privacy Policy.

Our website is hosted by Shopify, which processes certain customer information to support store functionality, payments, order management, and other services.

Information may also be processed by authorized third-party service providers involved in order fulfillment, shipping, analytics, customer support, and marketing.

Please review our Privacy Policy and the Shopify Consumer Privacy Policy for additional details about data collection and privacy rights.

13. Customer Reviews, Photos & Feedback

We appreciate customers sharing reviews, photographs, suggestions, and feedback about their Salty Kiss Shop experience.

By voluntarily submitting content to us or through our website, you confirm that you own or have permission to share that content.

You grant Salty Kiss Shop a nonexclusive, worldwide, royalty-free, transferable, and sublicensable license to use, reproduce, display, distribute, adapt, and publish your submitted content in connection with our business, including website features and promotional materials.

This license does not transfer ownership of your original content.

You agree that your submissions will:

  • Be truthful and based on genuine experiences.

  • Respect the rights and privacy of others.

  • Not contain unlawful, defamatory, or offensive material.

  • Not infringe copyrights, trademarks, or other intellectual property rights.

  • Disclose compensation or incentives where required by law.

We reserve the right to moderate or remove content that violates these Terms or applicable law.

We are not obligated to compensate customers for unsolicited feedback unless separately agreed.

14. Website Errors & Inaccuracies

We strive to keep website information accurate and current.

Occasionally, our website may contain errors relating to:

  • Product descriptions

  • Pricing

  • Available sizes or colors

  • Promotions and discounts

  • Shipping estimates

  • Inventory or fulfillment availability

We reserve the right to correct inaccuracies and update website content when necessary.

If an error materially affects an order, we may contact the customer to discuss available options, including correction or cancellation with an appropriate refund.

15. Prohibited Website Use

You agree to use our website lawfully and responsibly.

The following activities are prohibited:

  • Using our website for fraudulent or unlawful purposes.

  • Attempting to gain unauthorized access to customer accounts or website systems.

  • Distributing malicious software, viruses, or harmful code.

  • Copying or exploiting protected website content without authorization.

  • Harassing, threatening, or impersonating others.

  • Submitting false or misleading information.

  • Collecting personal information about other users without authorization.

  • Conducting unauthorized scraping, spam, phishing, or similar activity.

  • Interfering with the security, performance, or operation of our website.

  • Violating applicable laws or the rights of others.

We may restrict access, suspend accounts, or pursue appropriate remedies when these Terms are violated.

16. Suspension & Termination

We reserve the right to suspend, restrict, or terminate access to our website or customer accounts when reasonably necessary, including for suspected fraud, unlawful activity, security risks, or violations of these Terms.

Termination does not eliminate outstanding payment obligations or other legal responsibilities incurred before termination.

Provisions relating to intellectual property, liability, indemnification, applicable dispute resolution, and other obligations intended to survive termination will remain effective.

17. Disclaimer of Warranties

We work to provide accurate information, quality products, and a reliable shopping experience.

However, website services and information are provided on an "as is" and "as available" basis, except where expressly stated otherwise or required by applicable law.

We do not guarantee that website access will always be uninterrupted, error-free, or available without technical difficulties.

To the fullest extent permitted by law, we disclaim implied warranties that may otherwise apply to website services, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

These disclaimers do not limit express commitments made in our policies or any warranties, consumer protections, or remedies that cannot legally be excluded.

18. Limitation of Liability

To the fullest extent permitted by applicable law, Salty Kiss Shop, LLC and its owners, employees, agents, contractors, suppliers, and service providers will not be responsible for indirect, incidental, special, punitive, or consequential damages arising from use of our website or services.

This may include lost profits, lost revenue, lost business opportunities, or loss of data.

Nothing in these Terms excludes or limits liability where doing so would be prohibited by law.

Our obligations regarding damaged, defective, incorrect, or unfulfilled orders remain subject to our published policies and applicable consumer protection laws.

19. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Salty Kiss Shop, LLC, Shopify, and their respective affiliates, employees, agents, contractors, and service providers from third-party claims, losses, liabilities, and reasonable legal expenses arising from:

  • Your material violation of these Terms.

  • Your unlawful use of our website or services.

  • Your infringement of another party's intellectual property or other legal rights.

We may participate in the defense of applicable claims and will provide reasonable notice when appropriate.

This provision does not require you to indemnify us for our own unlawful conduct or liability that cannot legally be transferred.

20. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be limited or removed only to the extent necessary.

The remaining provisions will continue in effect.

21. Entire Agreement & Waiver

These Terms, together with the policies referenced on our website, constitute the agreement between you and Salty Kiss Shop concerning use of our website and purchases made through it, except where separate applicable agreements or laws provide otherwise.

Our failure to enforce a provision does not constitute a permanent waiver of our right to enforce that provision in the future.

22. Assignment

You may not transfer your rights or obligations under the